In the bustling realm of WordPress, one name shines bright as a beacon of community engagement and business acumen—Michelle Frechette. Michelle’s expertise is unrivaled as the Director of Community Engagement for StellarWP at Liquid Web. This article delves into her journey and her insightful topic for WordCamp Montreal 2023: «How to Focus on Customer Success to Grow Your Business.»
A Multifaceted Professional
Michelle Frechette’s accolades speak volumes. Revered as the «The busiest woman in WordPress,» as hailed by Matt Mullenweg at WCUS 2022, Michelle’s influence is felt
initiatives and driving change, her impact reverberates across the WordPress ecosystem.
In addition to her pivotal role at StellarWP, Michelle wears many hats, contributing to the WordPress community’s vibrancy. She serves as the Podcast Barista at WPCoffeeTalk.com, co-founder of underrepresentedintech.com, creator of WPSpeakers.com, and the mind behind wpcareerpages.com. As the board president for BigOrangeHeart.org, Michelle showcases her commitment to empowering others within the tech industry.
Furthermore, she is the Director of Community Relations and a valued contributor at PostStatus.com. Her presence extends to podcasting as she co-hosts the WPMotivate, Audacity Marketing, and WP Constellations podcasts. Notably, Michelle’s footprint encompasses the written word as an accomplished author. Her dynamic persona as an organizer and speaker at WordPress events worldwide further solidifies her as a guiding light within the community.
A Journey of Inspiring Engagements
Michelle’s professional journey is an incredible testament to her dedication. She has graced the stages of numerous WordCamps and conferences over the years, leaving an indelible mark with her insightful presentations. In 2023 alone, she’s scheduled to share her wisdom at WordCamp Asia, WordCamp Phoenix, WordCamp Europe, WordCamp Montclair, and WordCamp Buffalo. These engagements highlight her expertise and her ability to connect with diverse audiences.
Her impact extends well beyond 2023. In 2022, Michelle was a featured speaker at WordCamp Montclair and the Atarim Digital Agency Summit. Last year, she made her mark at WordCamp India, WordCamp Northeast Ohio, WordCamp Santa Clarita Valley, and WordCamp Taiwan, showcasing her global reach. Her journey encompasses even more, with engagements at WordCamp Miami, WordCamp Kent, and WordCamp Denver in 2020. The list of her speaking engagements is a roadmap of her dedication to sharing her insights and expertise.
A Vision for Customer Success
At the heart of Michelle’s WordCamp Montreal 2023 topic lies a crucial concept: «How to Focus on Customer Success to Grow Your Business.» Her target audience—business owners—can expect to gain invaluable insights from her presentation. Michelle understands that business success isn’t solely about providing technical support. It’s about actively participating in your customers’ journey, advocating for their needs, and celebrating their achievements.
Michelle’s talk will provide actionable steps for businesses to elevate their customer support game. She’ll emphasize the importance of becoming not just a service provider but a partner in your customers’ success. Her insights will delve into effective communication, choosing the right words, and offering additional services that make your brand integral to your customers’ success stories.
Supporting Michelle’s Journey
Michelle Frechette’s journey inspires anyone seeking to impact their industry and community significantly. Her dedication to WordPress, technology, and customer success is unwavering. To show your support and encourage her in her endeavors, you can visit meetmichelle.online.
In conclusion, Michelle Frechette’s presence in the WordPress community is a testament to the power of engagement, empowerment, and continuous learning. Her upcoming presentation at WordCamp Montreal 2023 promises to be a source of invaluable knowledge for business owners looking to thrive in today’s competitive landscape. With Michelle’s guidance, businesses can unlock the true potential of customer success and, in turn, fuel their own growth.